"Inheritance and loss: A brief survey of Google Books," by Paul Duguid, in fi®st m¤ñd@¥ amusingly (and somewhat alarmingly) sketches and illustrates some of the problems and limitations of a project that the author nevertheless still admires.
Google Books takes books as a storehouse of wisdom to be opened up with new tools. They fail to see what librarians know: books can be obtuse, obdurate, even obnoxious things. As a group, they don’t submit equally to a standard shelf, a standard scanner, or a standard ontology. Nor are their constraints overcome by scraping the text and developing search algorithms. Such strategies can undoubtedly be helpful, but in trying to do away with fairly simple constraints (like volumes), these strategies underestimate how a book’s rigidities are often simultaneously resources deeply implicated in the ways in which authors and publishers sought to create the content, meaning, and significance that Google now seeks to liberate. Even with some of the best search and scanning technology in the world behind you, it is unwise to ignore the bookish character of books. More generally, transferring any complex communicative artifacts between generations of technology is always likely to be more problematic than automatic.